Find the Facts for Learning’s Impact

Kevin Yates

Is there evidence for how training and learning influenced or changed behavior, performance, and actions? What are the facts, evidence, and data that reveal impact? How do you investigate a measurement mystery? 

Measuring the impact of training and learning may not be easy but it’s possible. In this session, we’ll put on our detective hats and examine the facts, clues, and evidence that answers the question, “What is the impact of learning?”. We’ll investigate the trail of evidence between business goals, performance impact, learning outcomes, and learning solutions. You’ll discover the techniques for becoming a Learning & Development detective.